Partial Service Outage on Card Numbers due to Underlying Provider Outage
Incident Report for Apto Payments
Resolved
After monitoring for several hours we are closing this issue as resolved.
Posted Feb 27, 2023 - 13:28 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 27, 2023 - 12:09 PST
Monitoring
A fix has been implemented and we are monitoring.
Posted Feb 27, 2023 - 11:09 PST
Identified
Our provider has identified the issue and is working on mitigation with the highest priority.
Posted Feb 27, 2023 - 10:19 PST
Investigating
We’re currently experiencing degraded performance issues with the VGS HTTP Proxy.
VGS is currently working to restore normal performance levels. Issue Start: February 27, 2023 5:36PM UTC
Posted Feb 27, 2023 - 10:14 PST
This incident affected: Apto APIs (UX.BE API, CO.BE API).
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