API Timeouts

Incident Report for Apto Payments

Resolved

We have observed system stability for the past hour and this incident appears resolved. The Apto team will continue to monitor performance throughout the weekend. Customers can expect further details and root cause analysis next week.

Posted Aug 19, 2022 - 16:16 PDT

Monitoring

A fix has been implemented and we are monitoring

Posted Aug 19, 2022 - 15:15 PDT

Investigating

We are currently investigating API timeouts on Apto card management and issuance APIs.

Posted Aug 19, 2022 - 14:25 PDT

This incident affected: Apto APIs (UX.BE API, CO.BE API).